Office: 855-248-4781

Fax: 855-221-5894

Hazel Park, MI 48030

Immediately following a water loss, certain steps and actions need to be taken to insure that further damage or mold does not occur. The longer water sits in a building material the more bacteria it develops, after several days you may notice an odor or musty smell. The faster you have a professional come out and start the drying process the easier the place will be to dry and more materials can be saved, so the restoration and reconstruction cost of the job will be cheaper.

Step 1: The technician that will be handling your job will give you a call and ask you questions about your recent water loss to help them determine which equipment and tools they need to bring for the job. They will also give you an hour window that you can be expecting their arrival. Example. (6-7pm)

Step 2: After arriving on site, the technician will perform a walk-through of the affected areas. Water follows the path of least resistance so it often follows along cracks and edges and will travel under walls into other rooms or closets so it is usually necessary to check adjoining rooms. Utilizing modern moisture meters and thermo-hygrometers we can appropriately check the moisture content of building materials and the atmospheric conditions of the affected areas and determine what is wet and what is not. Moisture meters are able to pick up and detect moisture invisible to the eye such as water behind walls or under flooring. Just because the surface of a material may look or feel dry does not mean that it is dry.  After determining what is wet and how long it has been wet for,  we can begin to come up with a drying plan and determine whether you should file an insurance claim or just pay out of pocket for the job. If a claim is going to be made we will contact your insurance adjuster and fill them in on the details of the job, what happened and the restorative actions we will be taking to fix the property.

Step 3: Sign some of our paperwork allowing us to begin work in your home or business to begin the drying process.

Step 4: After performing the required work and setting up drying equipment, the technician will come back and monitor every day and make adjustments to the equipment until the job is dry. The average water loss takes between 3-5 days, certain specialty materials such as hardwood, stone and plaster can take between 1-3 weeks to dry based on certain conditions.

Step 5: Everything is nice and dry, all equipment can be removed and you are now able to perform the reconstruction if needed or if everything was dried and saved in place then you can now go back to your daily routine. A final walk-through will be performed with the property owner and the lead technician in charge of the job.

Water Damage Mitigation & Restoration